Technical Support – Quizizz for Work

Connectivity Issues & Browser Cache

Did something go wrong while conducting a quiz? No worries! We have collected some of the most common issues that prevent you from accessing Quizizz. What causes these connectivity issues? Firewall configuration Browser cache and cooki...

Clearing Cache, Cookies, and History

In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac). If this doesn't work, follow the appropriate instructions below. If you d...

Troubleshooting

Firewall Configuration: If you are unable to access a quiz/lesson, join a quiz/lesson, and/or are unable to view images all of these issues are usually due to an incorrectly configured firewall. The following related sites need to be whi...

Quizizz for Work Domains to Safelist

Quizizz for Work needs to meet certain requirements in order to function correctly. The following need to be safelisted on firewalls (for HTTP and HTTPS): Main websites quizizz.com/ http://joinmyquiz.com/ quizizz.app.link Subdom...

Internet Bandwidth specifications Bandwidth requirements depend on the number of participants accessing Quizizz through a network. These numbers vary as per the strength of bandwidth capacity. 10 users/participants 2Mbps 30 use...