Payment, fulfillment, and refunds

If you choose to purchase a paid subscription to Quizizz—thank you for supporting our mission! Fees will be specified within the product (in the case of a self-serve checkout interface) and/or in any separate order forms agreed to by both the customer and Quizizz. Except as expressly stated in our Terms of Service, product interface, and/or order-forms, fees paid are non-refundable.

Access to your paid subscription will be provided after payment or the confirmation of an order form (for select customers such as large organizations) in which the customer commits to future payment. If you purchase your subscription via our self-serve check-out interface, your paid subscription will typically be reflected in your account following the payment confirmation screen.

You are welcome to cancel your subscription at any time. Quizizz reserves the right to downgrade and/or revoke access to paid subscriptions in the case of nonpayment.

Over time, we may change our prices and offer promotions. These changes do not obligate Quizizz to issue refunds or otherwise change the price of our subscriptions for all past, current, and future customers.

If you have any questions, please reach out to our team at billing@quizizz.com and we’ll get back to you as quickly as possible.